Here are ten questions you can ask your clients to get results-oriented testimonials for your online business:
1. What factors made you to choose my business to assist you with <fill in outcome desired by your client here>?
2. What were your preconceived notions about using <my type of business, service, or product>. For example, “What were your perceptions about working with an accountant before we started?”
3. How has that perception changed since you hired me/bought my product?
4. What do you like most about working with me/using the product?
5. Did you expect it would work as well as it did?
6. Did you have any objections/hesitations before you decide to hire us/buy the product? If so, what were they? How did we overcome your hesitation and objections?
7. What are the three biggest benefits of working with us/using the product? OR How has your life changed/things changed since you began using our service/product? Please be as specific as possible (i.e. we increased sales by 25% in 3 months; I lost 15 pounds in 20 days; I doubled my income last year).
You may also want to ask this as a before/after question, i.e. “How are things different now after hiring us than they were before you hired us?”
8. If you were to recommend me to a colleague, friend, or business associate, how would you describe the way I provided my service to you (or, the way I helped you achieve a certain result)?
9. Is there anything else you’d like to add that I haven’t yet asked about?
10. Can I share this information in our marketing materials?